App Support

DjAi Studio Support

For track import, analysis, queue behavior, transitions, NEXT, remix pads, scratching or FX questions, open DjAi Studio Support.

Feature help

Current areas covered by DjAi Studio:

Import multiple user-selected audio tracks and keep a persistent play queue

Two rotating deck displays with current/next track status and remaining time

Track analysis for tempo, beat, key and better transition timing instead of fixed end-of-track fades

Manual NEXT can choose an early suitable transition while Auto-DJ continues independently

Live remix pads, scratch-style scrubbing and performance FX such as filter, echo and impact

Queue tracks can be added while a session is already playing without removing the source files

Common topics

Permissions and device access

DjAi Studio may request iOS permissions only when a feature needs them. You can review or change permissions at any time in iOS Settings.

The app is not behaving as expected

Close and reopen the app, confirm iOS is up to date, review the app permissions, and restart your iPhone. If the issue remains, contact us with your iPhone model, iOS version and a brief description of the issue.

Privacy questions

Review the app-specific privacy page for a plain-language overview. The production App Store privacy disclosures should always match the actual app build and third-party SDK behavior.

Request support or report a problem

Email our support team and include the app name, app version, device model and any steps that reproduce the issue. Please do not email sensitive health, identity or authentication information.