App Support

Music Keyboard Trainer Support

For keyboard touch response, lesson playback, practice pieces, metronome or display orientation questions, open Music Keyboard Trainer Support.

Feature help

Current areas covered by Music Keyboard Trainer:

On-screen keyboard with precise touch targets and guided note lights

Red guidance light turns green when the correct key is played

Wrong-key feedback can be shown in yellow

Practice mode waits for the learner instead of forcing the song forward

Metronome, note duration and rest guidance for rhythm practice

Longer practice pieces with full melody progression rather than short repeating loops

Common topics

Permissions and device access

Music Keyboard Trainer may request iOS permissions only when a feature needs them. You can review or change permissions at any time in iOS Settings.

The app is not behaving as expected

Close and reopen the app, confirm iOS is up to date, review the app permissions, and restart your iPhone. If the issue remains, contact us with your iPhone model, iOS version and a brief description of the issue.

Privacy questions

Review the app-specific privacy page for a plain-language overview. The production App Store privacy disclosures should always match the actual app build and third-party SDK behavior.

Request support or report a problem

Email our support team and include the app name, app version, device model and any steps that reproduce the issue. Please do not email sensitive health, identity or authentication information.