App Support

SafeOnSale Support

For account, profile, listings, advertisements or messaging questions, visit SafeOnSale Support.

Feature help

Current areas covered by SafeOnSale:

Create and manage item listings from one organized account

Profile completion and account information designed to build trust

Direct messaging between marketplace participants

Advertisement and listing management workflows

Responsive mobile-friendly marketplace experience

Clear support and privacy destinations for account and listing questions

Common topics

Permissions and device access

SafeOnSale may request iOS permissions only when a feature needs them. You can review or change permissions at any time in iOS Settings.

The app is not behaving as expected

Close and reopen the app, confirm iOS is up to date, review the app permissions, and restart your iPhone. If the issue remains, contact us with your iPhone model, iOS version and a brief description of the issue.

Privacy questions

Review the app-specific privacy page for a plain-language overview. The production App Store privacy disclosures should always match the actual app build and third-party SDK behavior.

Request support or report a problem

Email our support team and include the app name, app version, device model and any steps that reproduce the issue. Please do not email sensitive health, identity or authentication information.