App Support

ShakeTune Support

For Files import, playlists, equalizer, speed control, background playback, visualizers, artwork or Shake Share questions, open ShakeTune Support.

Feature help

Current areas covered by ShakeTune:

Import user-selected audio through Apple’s system Files interface—no Apple Music library permission required

Persistent custom playlists, sequential playback and background audio

Ten EQ presets plus manual 10-band equalizer control

Playback-speed control with pitch-conscious playback behavior

Ten visualizer styles, album artwork and full-screen visual presentation

Optional Shake Share uses Local Network access only for nearby discovery and direct user-initiated transfer

Common topics

Permissions and device access

ShakeTune may request iOS permissions only when a feature needs them. You can review or change permissions at any time in iOS Settings.

The app is not behaving as expected

Close and reopen the app, confirm iOS is up to date, review the app permissions, and restart your iPhone. If the issue remains, contact us with your iPhone model, iOS version and a brief description of the issue.

Privacy questions

Review the app-specific privacy page for a plain-language overview. The production App Store privacy disclosures should always match the actual app build and third-party SDK behavior.

Request support or report a problem

Email our support team and include the app name, app version, device model and any steps that reproduce the issue. Please do not email sensitive health, identity or authentication information.